How long will it take to receive my order?
Once you place your order, please allow 2-3 business days to process your orders. Orders will be shipped the next day after the processing day. All orders are handled and shipped out from our warehouses in Europe and Asia. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit.
United States ➔ 10-15 Business Days
Canada ➔ 10-20 Business Days
Europe ➔ 10-20 Business Days
Australia ➔ 10-15 Business Days
New Zealand ➔ 10-15 Business Days
Rest Of World ➔ 15-20 Business Days (depending on location)
EFFECTS OF COVID-19
While we are as committed as ever to being a part of healthy and active lifestyles, we also understand that we are in unprecedented times. We are doing our best to maintain our shipping schedules, but we anticipate there may be delays in order processing and shipping.
Orders are processed Monday through Friday. Due to COVID-19 safety precautions in customs departments orders may take up to 7 days longer to receive. We are proud to offer Free Express Shipping as a reaction to current situation.
Sending our best to you and your families. Stay safe, healthy and strong!
TRACKING YOUR ORDER
Please click here if you would like to track your order.
REFUNDS & RETURNS
Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be process within 24-48 hours before the fund reflects on customer’s bank account. We will not accept cancellations after the product is dispatched.
Dental Accessories will offer a full refund on our products if they are returned in the original condition, including packaging. This refund will be deducted of the real shipping cost incurred for both sending and return. The customer will be required to pay any shipping and customs costs to return our product. If you wish to return your product, please email us at firstname.lastname@example.org.
Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.